Need help?
Description
Payment
We accept credit cards through our payment partner, MyFatoorah
• Secure Transactions: We use 3D Secure as a fraud prevention method, adding an extra layer of protection for online purchases.
• Data Protection: All transactions are secured, and your card number remains encrypted. Our site is SSL encrypted to protect your personal and payment data.
Shipping & Delivery
• Standard Shipping: 10-15 days for all international orders. Shipping cost: $19.98.
• Processing Time: Orders take 3-5 business days to prepare and ship.
• Tracking: Once your items leave our warehouse, you’ll receive a shipping confirmation email with a link to track your order via the Drip Goat delivery tracker on our website.
Returns & Exchange
• Final Sale: All sales are final; no refunds.
• Exchanges: Available for size issues only. Please refer to our size guide or contact customer support for assistance.
• Support: Reach us via live chat, email, or social media for help.
Customer Service
• FAQs: Most inquiries can be resolved by visiting our Help & FAQ section.
• Support Hours: Our team is available Monday to Friday, 9 AM - 8 PM (New York Time), via email.